Effective Date: 18 May 2026
1. Introduction
Drybros Travel Solution Pvt. Ltd. (“Company”, “we”, “our”, or “us”) operates the “Call Driver Kochi & Kottayam” website and mobile application (collectively, the “Services”). We are committed to protecting your privacy and handling your personal information responsibly.
2. Information We Collect
We may collect personal information such as your name, phone number, email address, pickup and drop locations, GPS location data, payment details (processed through secure third-party gateways), device information, and usage analytics. If you register as a driver partner, we may also collect license, identity, and bank details.
3. How We Use Your Information
We use your information to provide driver-on-call services, process bookings and payments, communicate with you, improve our services, ensure safety, comply with legal obligations, and prevent fraud.
4. Location Data
With your permission, the app may access precise or approximate location data to identify pickup points, assign drivers, and provide real-time tracking. You may disable location permissions in your device settings, though certain features may not function properly.
5. Payments
Payments are processed through trusted third-party payment providers. We do not store complete credit or debit card information on our servers.
6. Sharing of Information
We may share information with driver partners, payment processors, mapping providers, analytics services, customer support tools, and government authorities when legally required. We do not sell your personal data.
7. Third-Party Services
Our Services may use third-party services such as Google Maps, Firebase, and payment gateways, each governed by their own privacy policies.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security.
9. Data Retention
We retain information only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce our agreements.
10. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. Subject to applicable laws, we will respond within a reasonable period.
11. Children’s Privacy
Our Services are not intended for children under 13 years of age, and we do not knowingly collect their personal information.
12. Google Play Compliance
This Privacy Policy is provided to comply with Google Play’s User Data Policy and describes how the Android application collects, uses, and shares user data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website and within the application with a revised effective date.
14. Contact Us
Drybros Travel Solution Pvt. Ltd.
Call Driver Kochi & Kottayam
Email: drybros24@gmail.com
Phone: +91 9645242339
Website: drybros.in